High-performance motion control manufacturer provides cutting-edge digital customer experience to by providing on-demand configurable 3D models, CAD downloads
Kollmorgen, a Virginia based designer and manufacturer of high-performance motion control products, has recently launched a new catalog of native CAD models built by CADENAS PARTsolutions. Kollmorgen was seeking to boost their digital customer experience by providing an easy to use catalog with which customers could design and download the exact 3D models, CAD files they need. With six product families currently available on the platform, Kollmorgen has 50,000+ parts ready for engineers to search, configure and download into their design.
Bob White, Manager Training and Digital Services at Kollmorgen, says the goal for the project was, “to improve the customer’s overall digital experience, making it easier for engineers to quickly access the models. Our customers strongly prefer to download 3D PDF datasheets too, helping us to more efficiently reach other decision makers within our customers’ organizations.”
Each product download allows customers to easily select and size individual solutions. Kollmorgen understands that providing user friendly information for their customers to obtain is key to their online success. The downloadable parts increase credibility and enhance the customer’s trust which increases the likelihood of closing the order. The easier it is for engineers to discover and download their products, the more likely they will return again and again.
The new catalog of 3D models (CAD files) works with every major browser and has been “future proofed” by CADENAS PARTsolutions to always stay current with the newest browsers, platforms and trends.
“Manufacturers don’t want to worry about the newest web-browser or HTML standard,” says Jay Hopper, President and COO of CADENAS PARTsolutions. “They want to focus on making great products and providing great customer service. Now that Kollmorgen is using CADENAS PARTsolutions to provide their digital downloads, we’ll worry about the new platforms and formats and Kollmorgen and their customers can focus on what they do best.”
Since its founding in 1916, Kollmorgen’s innovative solutions have brought big ideas to life, kept the world safer, and improved peoples’ lives. Today, its world-class knowledge of motion systems and components, industry-leading quality, and deep expertise in linking and integrating standard and custom products continually delivers breakthrough motion solutions that are unmatched in performance, reliability, and ease-of-use. This gives machine builders around the world an irrefutable marketplace advantage and provides their customers with ultimate peace-of-mind. For more information visit www.kollmorgen.com
About CADENAS PARTsolutions
CADENAS PARTsolutions is a leading provider of next generation 3D part catalog management and sales configuration solutions. For large manufacturers, CADENAS PARTsolutions provides centralized 3D parts libraries making it easy for global design teams to find, reuse, and control standard and proprietary parts. For component manufacturers, CADENAS PARTsolutions provides 3D CAD model catalogs with digital download technology, helping businesses increase sales lead generation and to ensure that components get “designed in” to OEM products.